Returns and Exchanges

Do to the nature of personal care products (hygiene and safety reasons), we do not accept returned items or exchanges.

His & Hers Soap Company value you as a customer and is committed to providing you with the best products and service.

If there is an issue with your order, please email us immediately at hisandhersoap@gmail.com and we will work with you to find a resolution.

Cancellation Policy:

You can cancel your order any time prior to your order shipping. We will process your request and issue a refund within 3-5 business days.

Backorders:

We very rarely run out of stock, but if we do, we may hold your order if we expect that our product/s will be ready to ship within 5 business days. If not, we will promptly refund your money.