Returns and Exchanges

His & Hers Soap Company value you as a customer and is committed to providing you with the best products and service.

We stand behind all of our products and giving you a 30 day satisfaction guarantee.  

If you have any issues with your product and unhappy with it  then email us at: hisandhersoap@gmail.com.  Please include your Order # or proof of purchase.

 We will be happy to replace your product with an item of equal value or refund your money.  Customers are responsible for return and exchange shipping costs unless the item is defective.

Cancellation Policy:

You can cancel your order any time prior to your order shipping. We will process your request and issue a refund within 3-5 business days.

Backorders:

We very rarely run out of stock, but if we do, we may hold your order if we expect that our product/s will be ready to ship within 5 business days. If not, we will promptly refund your money.